Terms and Conditions

All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.

Punctuality and Courtesy

Arriving late may intefere with your treatment, all appointments will end at their scheduled time so that the next client will not be delayed, and a full charge will be applied. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

Please arrive 10 minutes prior to treatment if it is your first appointment at the salon. We require this time for you to complete a personal consultation card, this document is 100% confidential and is used for treatment purposes only.

Personal Items

Please ensure you retrieve all your personal items before leaving the premises as we cannot be held responsible for lost items.

Children

Please understand that we can cannot accommodate children under 12 unless supervised by an adult during your treatment.

Price Alteration

We reserve the right to alter prices without prior notice.

Smoking

Please note that it is illegal to smoke anywhere in the Salon.

Data Security

Personal details taken from clients during consultation procedures will be kept safe and in the strictest confidence. We would, on occasion like to send you details of open evenings and special promotions. If you would rather not receive these please let us know.

Patch Testing

Patch testing required for clients who have never had 0

  • Eyelash tinting
  • Hair colouring
  • Laser and IPL

Mobile Phones

In the interest of comfort of all our clients, please refrain from using a mobile phone and ensure it is switched off, or on silent, for the full duration of your time at the salon.

Consultation

We are aware that many of you may be confused as to which treatment best suites your specific requirements. We are of course, pleased to offer you up-to-date information and advice with a complimentary consultation in the strictest of confidence.

Hygiene

Salon Hygiene is, of course, the utmost importance and to achieve optimal cleanliness all our sterilisation equipment is approved by the local Environmental Health Officer. We only use new sterilised disposable needles for each client.

Gift Vouchers

Gift Vouchers can either be brought in multiples of £5.00 or for specific treatments. Treatment gift vouchers are valid for 12 months from the date of purchase and can be used on any beauty treatments or products at xpressions. There is no cash redemption.

Cancellations

Please note 24 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time. Cancellations should be made by calling us on 01582 724764 or 01582 260 726

Purchase of Retail Products

Beauty products must be paid for in full at time of purchase or ordering.

Prepaid Treatments and training courses

Prepaid treatment and training courses are non refundable and non transferable, unless otherwise stated.

Our Loyalty Reward Card

Loyalty Card points cannot be redeemed for cash, sold or transferred. Your Loyalty Card must not be transferred to a third party. Points can only be redeemed on certain treatments. Your Loyalty Card cannot be used in conjunction with any other offer or discount. All client Loyalty Cards remain the property of xpressions Beauty. Xpressions Beauty reserves the right to without notice: a. terminate the scheme b. decline to issue Loyalty cards c. withdraw or cancel the loyalty card or scans collected d. alter or amend the terms & conditions of the Xpressions Beauty Loyalty Card scheme.

Payment

Most Credit Cards are acceptable, cash, debit cards or cheque.

General Treatment advice

Food – Always allow at least 1 hour to digest your meals before having slimming treatments.

Alcohol – Never consume alcohol before any treatment.

Medical Conditions – If you have any of the following it is essential to tell your therapist before your treatment as some electrical treatments are prohibited if you suffer from these conditions:

  • Pacemaker
  • Heart Condition
  • Diabetes
  • Allergies
  • Epilepsy
  • Contact Lenses
  • Pregnancy
  • Metal Plates / Pins / Coil

 

Waxing

Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, workout, or swim etc.) Less than 8 hours before or 24 hours after your wax. Avoid wearing “Best” underwear for Bikini wax. Avoid normal deodorants after under arm wax.

 

Copyright

These materials are protected by copyright and other intellectual property laws. You may not reproduce or retransmit the materials, in whole or in part, in any manner, without the prior written consent of xpressions.